Our Buyer Protection Program" allows for easy returns and exchange for:
- Products which Different From mention / Showing on Website.
- Products which you received in "Damaged/Defective/Broken" condition
- Products not as per description/photo on the website.
All products must be returned in their original condition along with the bills and labels.
—) Please follow the below given steps for return:
For Register your dispute within 24 Hours From the delivered time.
Note: Items falling under following categories can't be return
- Custom stitched products
When I can get refund?
After return self courier received by our team our quality team will check products and then within 48 hours of time refund will be initiate after deducting Rs 150 forward courier charge customer can get refund in bank.
Please go through the below points to find out whether your shipment is eligible for return or not : -
For a return, customer needs to raise query through Email within 24 hours of the received product,
Email Us on : firstname.lastname@example.org
If a customer wants to return the product, in any case, they need to send the product by their own courier service to our warehouse. vastrang.in will not bear the courier charges.
- As soon as we receive the product in our warehouse. customer also get notification by SMS in register mobile number.
- Returns are accepted only if there is a manufacturing defect in the delivered product.
- Product can be Replace only when we receive back at our ware house.
- We shall not refund the shipping charges paid by you while purchasing the item
- We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
- For alterations, you can send the product back to us for which the shipping charges will be borne by the customer.
- No returns shall be accepted for the items sold in clearance sale or during any promotional offers.
- Returns are accepted only when the products returned are intact with original brand tags, packaging & are unused without any damage.
- A person who ordered from our website vastrang.in, is agreed to our all the terms & conditions mentioned as above. One who does not agree with them, should not proceed to order anything from our website https://vastrang.in/
- All the legal cases will be the treated in only SURAT jurisdiction court.